FAQ

Is APC locally owned?

Yes, APC is and always has been locally owned, right here in Toledo, Ohio. Meet our management team on our APC TEAM page.

Are your technicians and installers APC employees?

Yes, APC technicians and installers are full-time APC employees. All APC employees have passed back ground checks and are continually drug tested. Plus, APC carries comprehensive insurance for your protection.

APC technicians and installers hold appropriate local, state and national certifications and licenses, are factory product trained and experienced. All required in this fast pace high tech industry.

I don’t really know the best security solution for my business, can APC help?

Yes! APC can conduct a free business security analysis and help you identify vulnerabilities and recommend security countermeasures that make sense for your business and your budget.

Can APC serve our business in multiple locations and in different States?

APC has completed projects in every US domestic State and certain areas of Canada.

Our system integration service integrates all your individual site security, video and access control systems at one easy to monitor and control location. Or on the go remotely.

Can I use my smart phone to control or view my home or business security system?

Yes, smart phone features range from arming / disarming functions to viewing video camera activity to specialized remote control commands.

How about if I don’t have standard home telephone service?

No problem, APC offers broadband and cellular alarm transmission options.

How about if someone cuts my phone line or I lose electric power to my home?

All APC home alarm systems come standard with a rechargeable battery backup in case of a power outage. APC also offers backup alarm transmission options.

Backup alarm transmission equipment can be added to any “dialup” conventional home alarm system.

Can I convert my existing home or business alarm system monitoring to APC?

APC can convert most systems at no cost and at APC’s same affordable monthly monitoring rate. It really is easy to convert your existing system to APC.

Do I have to sign a long term contract with APC?

The typical APC monitoring contract is one (1) year. That’s it! We don’t hold our clients hostage with long term contracts or specialized equipment.

What are your monitoring rates?

Our standard home or business monitoring rate is $16.95 per month for the first year. And, we offer discounts for business clients having multiple security and/or fire alarm systems.

Also, APC offers a “lifetime” home monitoring rate for those who may want to lock-in their rate. “Lifetime” rates start at $19.95 per month and require enrolment in auto-pay or annual payment methods.

Do I need to have someone from APC stop out at my house?

Unlike many alarm companies who want to “sell you” over the phone, we prefer to stop out and analyze your security and fire protection needs. After all we are talking about your home and family, we take home security seriously, so we invest the time and effort to make a personal visit, discuss options and answer questions to your satisfaction.

We believe you will find our visit worthwhile. And, rest assured, no high pressure sales tactics here.

Does my business need “fire alarm testing”?

Yes, the “Ohio Revised Code, Division of State Fire Marshal” mandates that your fire alarm system is tested in accord with National Fire Protection Association (NFPA) standards. That could be once or twice a year depending upon your individual fire alarm system. Don’t hesitate to call APC for a free estimate of our fire alarm testing services.

Our testing technicians are State licensed and conduct required fire alarm testing for hundreds of area businesses.

We are building a new home, do we save money if you install a home alarm system now?

Yes, the time to install a home alarm system is during new construction. And, yes you will save installation dollars. Just set an appointment with us to review your plans. We will be happy to provide system options based upon your lifestyle and budget.